IT Support & Cyber Security
for Healthcare
Why are IT and Cyber Security so important in healthcare?
IT Support & Cyber Security are two different things so businesses often need to utilise the skillsets of two specialist organisations. However Coltella have a proven track record of delivering both!
Operating within a heavily regulated industry requires compliance across many different areas of the business, all of which utilise technology to deliver services.
Healthcare businesses access and create sensitive data, such as patient records and whilst customers do not share data with our team, typically we are required to support the software that stores and processes the data, potentially exposing records to support technicians.
We have our own Security Operations Centre (SOC) and Technical Support Helpdesk. All staff are DBS checked, cleared and are based in the UK, which helps you comply with your NHS & UK GDPR obligations. IT support providers that outsource their cyber security can expose you to unknown risks such as offshoring of logging data, which often contains personal data of staff and sometimes customer data.
Our baseline policies are based on Cyber Essentials & ISO 27001 standards.
We have extensive experience of healthcare industry specific IT requirements, Applications, API integrations & Projects.
Your staff can be assured of smooth onboarding and offboarding. We provide your community and office based staff with your pre-configured desktops, laptops and mobile devices required to perform their daily tasks, within a zero-trust security framework.
You needn’t take our word for it! Here’s what HomeLink Healthcare’s Chief Information Officer and DPO says about us:
“Coltella has been our Managed Service Provider for several years now. We have found the team to be highly professional in their approach with us. They are very knowledgeable in the many aspects of the IT world, specifically in relation to our healthcare business, in the support, governance and cyber security arenas. They are a forward-thinking organisation with an understanding of our needs within the health industry.”
Alan Walsh - Homelink Healthcare Ltd
Our team are standing by to help
Phone: +44 (0)330 043 4019